Grown on the land ~
Felted by hand
In line with current GDPR legislation ,this is the privacy notice of Sheila Bates trading as Florrie Felts based in Torridon
In this document, "we" , "our", or "us" refer to Florrie Felts.
When you elect to purchase or download material from this website you will be asked to provide certain information a such as your email address. We will store this data and hold it on computers and or other data mechanisms. Any such data that we store will be used to fulfil any agreements that we may make with you.
We will not sell or disclose individuals information to other organisations unless required by law to do so . You have the right to see personal data that we keep about you , when requested by you .If you are concerned any such data maybe incorrect , please contact us .
Privacy and Cookies Policy.
1a. We commit to safeguard the privacy of our website visitors.
1b. This policy applies where we are acting as a data controller with respect to the personal data of visitors and service users of the website; in other words where we determine the purposes & means of the processing of this personal data.
1d .Our website incorporates privacy controls which affect how we will process your personal data. By using privacy controls , you can specify whether you would like to receive direct marketing material and limit the publication of your information .
2. How we use your personal data.
In this section we outline the general categories of personal data we may process;
In the case of personal data that we did not obtain directly from you ;the source and specific categories of that data; the purposes for which we may process personal data; and the legal bases of the processing.
2a. We may process data bout your use of our website & services ( 'usage data'). This may include your IP address, geographical location , browser type and version, operating system, referral source, length of visit, page views & website navigation paths, as well as information about timing, frequency and pattern of your use of our website. The source of the 'usage data' is our analytics tracking system. This maybe processed for the purposes of analysing the use of the website & services. The legal basis for this processing is consent and our legitimate interests , namely monitoring and improving our website & services.
2b. We may process your account data. This may include your name and email address. For the purposes of operating our business through the website, ensuring it's security and communication with you . The legal basis for this processing is consent and our legitimate interests, namely monitoring the proper administration of our website and our business.
2c. We may process your information included in your personal profile . This data may include your name, address, telephone number, email address, profile pictures, gender & Date of Birth. Profile data maybe processed for the purposes of enabling & monitoring your use of our website. The legal basis for this processing is consent and our legitimate interests, namely the proper administration of our website.
2d We may process your personal data that is provided in the course of the use of our services - service data - . This may include order details & image indentification data. This is sourced by you . This maybe processed for the purposes of operating our website, providing services , ensuring the security of our website , maintaining back ups of our data bases and communication with you . The legal basis for this process is consent and our legitimate interests , namely the proper administration of our website and services.
2e. We may process information that you post for publication on our website or through our services - publication data . This maybe used for the purposes of enabling such publication and administration of our website. The legal basis for this process is consent and our legitimate interests,namely the proper administration of our website and services.
2f. We may process information contained in an enquiry you submit to us regarding goods and or services - enquiry data . This maybe processed for the purposes of offering marketing,selling relevant goods/ services to you . The legal basis for this processing is your consent.
2g. We may process information relating to transactions, including purchases of goods and services,that you enter into with us via our website - transaction data . This data may include your contact details, card details ,& the transaction details . This data maybe processed for the purpose of supplying the purchased goods and services & keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us ,for taking steps, at your request to enter into such a contract & our legitimate interests,namely the proper administration of our website and business.
2h. We may process information that you provide to us for the purpose of subscribing to our email notification and newsletters - notification data.This maybe processed for the purposes of sending you relevant notifications and newsletters. The legal basis for this is your consent and the performance of a contract between you and us & taking steps,at your request,to enter into such a contract.
2i. We may process information contained in or relating to any communication that you send us - correspondence data. This data may include the communication content and the metadata associated with the communication. Our website will generate this metadata created when using our website contact forms.This correspondence data maybe processed for the purposes of communication with you and for record keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website & business & communications with users.
2j. We may process digital image data. This data maybe processed for editorial, marketing and promotional purposes. The legal basis for this processing is consent and our legitimate interests, namely provision of media services, including online blogs.
2k. We may process any of your personal data identified in this policy where necessary for the establishment , exercise or defence of legal claims, whether in court proceedings or in an administrative or out of court procedure. he legal basis for this processing is our legitimate interests,namely the protection and assertion of our legal rights,your legal rights and the legal rights of others.
2l. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining & maintaining insurance coverage,managing risks or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
2m. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject,or in order to protect your vital interests or the vital interests of another natural person.
2n. Please do not supply any other person's personal data to us,unless we prompt you to do so .
Providing your personal data to others.
3a. We may disclose your personal data to our insures & professional advisors in so far as reasonably necessary for the purposes of maintaining insurance cover, managing risk,obtaining professional advice or the establishment,exercise or defence of legal claims, whether in court proceedings or in an administrative or out of court procedure.
3b. We may disclose your personal data to our trusted partners for the completion of financial transactions that are provided by third parties.
3c. In addition,we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject,or in order to protect your vital interests or that of another natural person. We may also disclose your per personal data where such disclosure is necessary for the establishment,exercise or defence of legal claims,whether in court proceedings,administrative or out of court procedure.
International transfers of your personal data.
Providing information about the circumstances in which your personal data maybe transferred to countries outside the European Economic Area ( EEA).
4a. You acknowledge that personal data that you submit for publication through our website or services maybe avaiIable, via the internet, around the world.We cannot prevent the use (or misuse) of such personal data by others.
Retaining and deleting personal data
Polices & procedures designed to help ensure we comply with our legal obligations in relation to the retention and deletion of personal data.
5a. Personal data that we process for any purpose/s shall not be kept for longer than is necessary for that purpose/s.
5b. We may retain personal data for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of anotjher natural person.
Security of personal data
6a. We will take appropriate technical and organisational precautions to secure personal data & to prevent the loss, misuse or alteration of your personal data.
6b. We will store all your personal data on secure servers, personal computers and mobile devises, and in secure manual record keeping systems.
6c. The following personal data will be stored by us in encrypted form - passwords and card holder data.
6d. Daat relating to your enquiries & financial transactions , sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
6e. You acknowledge the transmission of un -encrypted ( or inadequately encrypted ) data over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.
6f. You should ensure that your password/s is not susceptible to being guessed, by person or computer program. You are responsible for keeping the password you use for accessing our website confidential & we will not ask you for your password( except when you log into our website). Currently none needed.
7a. We may update this policy from time to time & publish revisions on our website.
7b. It is up to you to check on this page occasionally to ensure you are happy with any changes to the policy.
7c. We may notify you of any changes to this policy by email or private messaging system on our website.
You may instruct us to provide you with any personal information we hold about you. Provision of such information maybe subject to:
8a. the payment of a fee( currently fixed at £10 GBP)
8b. the supply of appropriate evidence of your identity ( certified photocopy of your passport plus an original copy of a utility bill showing your address.)
8c. You may instruct us at any time to not process your personal information for marketing purposes.
8d. In practice , you will usually either expressly agree in advance to our use of your personal information for marketing purposes , or will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third Party Websites
9a. Our website includes hyperlinks to and details of third party websites.
9b. We have no control over and are not responsible for, the privacy policies and practice of third parties.
Personal data and Children
10a. Our business is targeted at persons over the age of 16.
10b. If we have reason to believe we hold personal data of a person under the age of 16 we will delete it.
Please let us know if the personal information that we hold about you needs to be corrected or updated.
A cookie is a file containing an identifier( a string of letters & numbers) that is sent by a web server to a web browser and is stored by the browser.The identifier is then sent back to the server , each time the browser requests a page from the server.
12a. Cookies may be either 'persistent' or 'session' cookies. The former are stored by a web browser & will remain valid until its set expiry date., unless deleted by the user before then. A session cookie will expire at the end of a user session, when the web browser is closed.
12b.Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you maybe linked to the information stored in & obtained from cookies.
Cookies that we use
b. status : to help us determine if you are logged into our website.
c. shopping cart : to maintain the state of your shopping cart as you navigate our website.
d. security: as an element of the security measures used to protect user accounts, including fraudulent use of login credentials and to help protect our website an d service generally .
e. analysis : to help us analyse the use and performance of our website.
Cookies used by our service providers
15 . Most browsers allow you to refuse to accept cookies & to delete them. Methods to do this vary. Up to date information on how to do this can be found on the following links.
Please contact us if you have any enquiries Thank you Sheila Bates